Broadband Consumer Labels

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Point of Sale compliance

We’ll make these changes simple for you by handling everything you need for point of sale compliance.

Add Labels to your website

Pivot will sort out exactly where the FCC requires you to display broadband labels and take care of updating your website.


Get out ahead of the FCC deadline. We’ll set up your labels now and be ready to launch when you are.

Someone else designed your site? We can still help. Contact our team!

Websites designed and hosted by Pivot


Pivot designed websites hosted elsewhere.


Labels for your retail store…and more

Let us create printed versions of your broadband labels for retail locations, events, and door-to-door sales. We can also provide label breakdowns that will be helpful for educating your staff, customers, and not-yet-customers.



Where do I have to display the labels?

These labels must be displayed at the point of sale, both online and in-store. For online display, simply copy and paste the embeddable widget created by the app into the markup of a web page. For users of both and CrowdFiber, labels can be displayed simply by adding System Label IDs into CrowdFiber product records. Learn more about POS compliance (link to Pivot’s page).

Why should I use your app when there are free label generators available?

While there are other label generation tools available that will allow you to input your service information and get back the code needed to display the label, our site meets two major needs those tools don’t by giving your labels a permanent home:

Easy change management. Instead of spitting out the raw code needed to display the label, we give you an embeddable widget that can be placed in as many places as you’d like. If you later need to change something on the label, you can simply edit your label here instead of needing to go into the markup of all the pages where your label is displayed. Your changes will take effect everywhere that widget has been embedded.

FCC compliance and version tracking. The FCC requires that service providers must be able to produce within 30 days any label for a service they have sold in the last two years. Our site stores the revision history of every label you make, so you can quickly and easily access past versions of a label if needed. This history is available to you for any label that is active or archived.

How do I get started?

First, sign up for a new account. Your company only needs one account, and the first person to sign up is the account owner. That person will then be able to invite other users to join them on the account. You do have the ability to create multiple accounts if you’re operating multiple service providers. 

Once you’re signed in, you can input your credit card information and start creating labels. Each active label costs $5/month, and each archived label costs $3/month. We also offer enterprise invoice billing upon request.

Now you can start creating labels! Click Options > Create New Label to create one in the UI, or Options > Import CSV to download a template for creating labels via CSV Import. You can also create an API key in your account settings to interact with the application via API. 

After a label is created, you’ll see a preview screen showing you the label output as well as an embeddable widget code that can be placed on your website. Labels can be edited anytime, and a copy of each label is made every time the label is edited.

Labels begin as active labels and can be archived (and unarchived) at any time. You have access to the version history of all active and archived labels. You can also delete labels at any time, but you will no longer have access to the version history of a deleted label.

I’m a national broadband provider with hundreds of broadband plans. Do you offer enterprise discounts?

Yes, we offer bulk discounts to providers who can meet a minimum number of active labels per month. We also offer white glove support to expedite the label creation and management process. [Contact us] for a custom package.

I’m a developer interested in integrating your app with our software. Do you partner with other vendors?

Yes, we’d love to work with other software vendors to further streamline the process for consumers and broadband providers. Contact us at [EMAIL].

My company also offers wireless (mobile) plans. Does your platform support wireless labels as well?

Yes it does—[contact us] to learn more.

We need help with Broadband Labels


Who is Pivot?

Offering point of sale compliance and team training for the new FCC broadband facts labels, Pivot is the broadband industry’s leading marketing agency. Pivot helps broadband providers grow by gaining a deeper understanding of their markets, connecting with their target audiences, and converting touch points into great customer experiences.